Quiz

Level 9 · Negotiation

Try each question before you open the answer. The quiz is for your own learning: it is not marked and nothing is stored.

1. Question 1

   What is the best first step in preparing to negotiate?

   1. Decide to accept any offer
   2. Know your costs, your alternatives and the buyer's needs
   3. Copy another seller's price
   4. Wait for the buyer to speak first
   Show answer

   Answer: B. Knowing your lowest acceptable price and your alternatives gives you confidence and the freedom to say no.

2. Question 2

   Which is a term to agree besides price?

   1. Only the colour of the pack
   2. Quantity, quality, delivery, payment and what happens when there are problems
   3. Only the buyer's name
   4. Nothing, the rest is obvious
   Show answer

   Answer: B. Many deals fail on misunderstandings about the other terms, not on price.

3. Question 3

   A new buyer asks for a large delivery now and promises to pay 'later'. What is a sensible response?

   1. Deliver everything and wait
   2. Ask for a date and method of payment, and consider starting with a smaller amount
   3. Refuse to speak to the buyer
   4. Double the price
   Show answer

   Answer: B. Clear payment terms and smaller first steps limit your risk while trust is built.

4. Question 4

   The buyer asks you to lower the price. What is the best approach?

   1. Agree straight away
   2. Explain your costs, and if you lower it, ask for something in return such as a larger or regular order
   3. Get angry
   4. Hide your costs
   Show answer

   Answer: B. Trading keeps the deal fair for both sides instead of simply giving way.

5. Question 5

   Which is a warning sign in a deal?

   1. The buyer reads the agreement carefully
   2. The buyer refuses anything in writing and pressures you to decide at once
   3. The buyer asks about quality
   4. The buyer suggests a date for payment
   Show answer

   Answer: B. Refusing a record and pressing for a rushed decision are reasons to slow down and take advice.

6. Question 6

   If a dispute begins, what should you do first?

   1. Go to court at once
   2. Stay calm, check your records and speak to the other side directly
   3. Stop all dealings with everyone
   4. Post about it online
   Show answer

   Answer: B. Most disputes are settled by clear records and direct, respectful talk, with a trusted third party if needed.

7. Question 7

   Why can a lower price paid on time be better than a higher price paid late?

   Show answer

   Model answer: Late payment ties up your money, so you may not be able to buy inputs, pay workers or start the next cycle. It can also force you to borrow. The real value of a deal depends on both the price and when you receive the money.

8. Question 8

   Explain in your own words why a short written agreement helps both the seller and the buyer.

   Show answer

   Model answer: It records quantity, quality, delivery, price and payment so both sides remember the same thing. It reduces misunderstandings, shows what to do when something goes wrong, and makes a dispute easier to settle.

← Back to this level